Yes, we frequently offer discounts and promotions on our cricket equipment. We understand the importance of affordability, especially for aspiring cricketers. Keep an eye on our website and subscribe to our newsletter to stay updated on the latest deals and offers.

WARRANTY

Willow and cane are natural materials used by TSC Cricket in accordance with the laws of the game; these materials naturally deteriorate with use and even with the best preparation, cannot be made impervious to the effects of poor quality balls, mistimed shots, Yorkers, excessive tapping, general wear and tear etc. As a result it is impossible for any manufacturer to accurately predict the life expectancy of a cricket bat. TSC Cricket bats are warranted for 12 months from the date of purchase. The warranty covers manufacturing and material defects. It excludes damage caused by the use of poor quality balls, mistimed shots/Yorkers, tapping and normal wear and tear.

PROOF OF PURCHASE & PREPARATION WILL BE REQUIRED TO SUPPORT ANY WARRANTY CLAIM

Majority of unsuccessful claims are as a result of poor preparation of the bat before use. Therefore and in order to be validate the warranty, a professional bat knocking-in service must be used. All bats returned under warranty will need to be accompanied by proof of sufficient preparation as well as proof of purchase. All bats are assessed by our experienced staff and in some cases, the batmaker at TSC Cricket. Following assessment, the bat will be either repaired or, if repair is not viable, replaced or part replaced (i.e. a new bat offered at a significantly discounted price) depending on the nature of the damage and its general condition. We pride ourselves on good customer service and we will always try to be fair and reasonable with the customer especially in ‘grey area’ cases. Advice on preparation, maintenance and remedial action should your bat suffer unfortunate damage is available under the bat care section of our site. Please take the trouble to read the advice. Remember that the team at TSC Cricket not only make quality bats, but also provide a comprehensive after-sales service.

TYPICAL EXAMPLES OF DAMAGE

Shoulder damage occurs when the ball is struck hard on the relatively thin edge at the top of the bat. This can cause splitting of the wood but prompt repair will prevent further splitting and will not impair the bat’s performance.

Surface/edge cracking is common with use. Minor cracking can be sealed with superglue but if the cracking is excessive, the application of a facing and/or fibre glass edging tape may be recommended following repair.

TOE DAMAGE: THIS CAN TAKE SEVERAL FORMS AND SUCH DAMAGE IS NOT COVERED BY WARRANTY

• Horizontal cracks / delamination may appear on the toe of the bat caused by moisture uptake from the ground, softening the fibres which then open up with repeated tapping. If the damage is severe the performance of the bat will eventually be affected. Prompt repair will reduce the risk of performance impairment.

• Yorker damage occurs when the ball becomes trapped between the toe of the bat and the ground. The severity of the damage depends on the power of the shot, the hardness of the ball and the hardness of the playing surface. Any resulting splitting should be assessed and repaired if appropriate. In severe cases the bat splitting is severe enough to render the bat unusable however usually this can be repaired to give further life to the bat.

• Corner denting/cracking can be caused either by poor preparation of the bat or by severe impact or by a combination of the two. The damage is normally repairable without any significant loss of performance.

Whilst these forms of damage are repairable, they are ultimately caused by manor of use and not a defect of the bat. For this reason, such damage is not covered under warranty.

Handle Problems: Handle failure can be caused by material defects or can result from shoulder damage running into the handled region. In all cases the bat has to be rehandled. Sometimes the only effective way of repairing significant shoulder damage is to rehandle the bat even though the handle itself has not failed. Prompt effective repair work can prevent more serious damage so, in the event of damage, the bat should be returned promptly to us for advice following the procedure prescribed. Leaving damage unattended until the bat is beyond repair may be construed as neglect.

Repairs carried out within the TSC Cricket 12 month warranty period are free of charge, though there is normally a return post and packing charge. Subsequent repair and servicing is chargeable (this will be judged on individual case by case basis). If you are uncertain about the damage and need advice before sending a bat to us please contact us at: info@tornadosportscompany.com

We manufacture the bats very carefully to provide the highest levels of performance and durability, but we are dependent on you, the owner and player to continue our work by preparing, protecting and maintaining the bat in accordance with our recommendations. 

RETURNS

• All of our products come with a 14 day money back guarantee (This excludes custom made, personalized items or bats which have been knocked in). This is providing that the item has not been used in any way and is returned as new, in its original packaging. Whatever the reason, if you are not completely satisfied, please email info@Tornadosportscompany.com or our whatsapp number +92 335 0872872 to obtain a returns authorization and the item must be returned back to us in its original condition within 14 days of receipt.

• If you are returning the goods because you believe them to be damaged or faulty, please note that we will first inspect the goods and check carefully against all the claims made. Faults caused by accident, neglect, misuse or every day wear and tear will not be applicable. In some instances, for returns made against faulty bats, our inspection may include a consultation with the bat maker. If we agree that the goods are indeed damaged or faulty, we will replace the item or refund you. We recommend returning your goods by recorded delivery. We are unable to refund the cost of Special Delivery and cannot take any liability for loss or damage caused in transit.

• –If you have ordered the wrong size or colour, or wish to return goods for any reason other than that they are damaged, faulty or incorrect, then you must also do so within 14 days of receipt, but we are unable to refund any return postage costs for such returns. Non-faulty returned items may be subject to a 10% restocking charge. If you would like an exchange, please re-order the item you require online and we will give you a full refund (less postage) upon receipt of your return. Liability for postage costs back to us will be with the customer unless your goods are damaged, faulty or there was an error on our part.

RETURN ADDRESS:

65-R, Block 2, PECHS, Ghazali Road, Karachi Karachi, Sindh, Pakistan-75400
+92 335 0872872

Welcome to Tornado Sports Company, where exceptional products and flawless service converge to redefine your shopping experience. Our commitment to delivering excellence is unwavering. Each product is on a journey meticulously overseen, ensuring that uniqueness and unparalleled quality are seamlessly woven into every item. We take immense pride in offering you not just products, but works of art, engineered with precision and passion. At Tornado Sports Company, we guarantee that every delivery is a testament to our dedication—free from any manufacturing defects, imbued with innovation, and designed to astonish. Your satisfaction is our ultimate goal, and we are resolute in our mission to provide you with nothing less than the extraordinary.

Deliveries to Pakistan addresses will be dispatched within 2-3 working days for stock items and shipment will usually take 4-7 days more, so after placing your order, it will normally take between 5 and 8 working days to receive your goods. for these order delivery will be charged according to weight, Location and will be calculated at check out).

For orders outside of the Pakistan, we offer a ship by weight service which means we would get rates after you have placed the order. You can contact us on our whatsapp number.

NOTE: All the customers who are ordering from out of pakistan should enter their whatsapp number. After placing order please contact us on our whatsapp number.

Choosing the right cricket bat is crucial for maximizing your performance on the field. Factors such as weight, balance, and blade size play a significant role in determining the suitability of a bat. Our website provides detailed product descriptions and specifications for each cricket bat, helping you make an informed decision. Additionally, our customer support team is available to answer any specific questions or provide guidance to help you choose the best cricket bat for your game.

In addition to cricket bats, we offer a comprehensive range of cricket gear and accessories to complete your kit. From batting pads and gloves to cricket balls and helmets, we have everything you need to play your best. Our products are sourced from trusted brands known for their quality and durability. Explore our online store to discover a wide selection of cricket gear that caters to all your needs.

Yes, we offer personalized cricket bats to add a unique touch to your game. Whether you want your name, initials, or a special message engraved on your bat, we can make it happen. Personalized bats make great gifts for cricket enthusiasts or can serve as a cherished memento for yourself. Contact our customer support team for more information on how to personalize your cricket bat.

Click here for location

As an online store, we understand the importance of trying out cricket bats before making a purchase. While we primarily operate online to provide convenient access to customers all across Pakistan, we also have physical store locations in Karachi and Dubai. If you happen to be in either of these cities, we invite you to visit our store and personally test out our wide range of cricket bats.

At our physical store, you'll have the opportunity to feel the weight, grip, and balance of the bats, helping you make an informed decision based on your preferences and playing style. Our knowledgeable staff will be available to provide expert guidance, answer any questions you may have, and assist you in finding the perfect cricket bat that suits your needs.

We believe that customer satisfaction is of utmost importance, and we strive to provide an exceptional shopping experience, whether online or in-store. So, if you're in Karachi or Dubai, feel free to drop by our physical store and discover the best cricket bats firsthand.

Please note that if you're unable to visit our physical store, our online platform offers detailed product descriptions, specifications, and customer reviews to assist you in making the right choice. Additionally, our customer support team is readily available to provide any further assistance you may require.

Click here for location

When purchasing cricket pads and gloves, it's essential to consider factors such as comfort, protection, and durability. Look for pads and gloves that provide adequate cushioning and support while allowing flexibility and ease of movement. Opt for products made from high-quality materials that offer excellent impact resistance and moisture-wicking properties. It's also crucial to choose the right size to ensure a snug and secure fit. Refer to our size charts and product descriptions for detailed guidance.

The lifespan of a cricket bat depends on various factors, including usage frequency, maintenance, and the quality of the bat itself. With proper care and maintenance, a high-quality cricket bat can last for several seasons. However, it's essential to monitor the condition of your bat regularly and replace it if you notice significant wear or damage that affects its performance.

Yes, we offer international shipping services to customers worldwide. Whether you're located in the UK, the USA, Australia, or any other country, you can enjoy the convenience of shopping for our premium cricket bats and having them delivered right to your doorstep.

To ensure that you make an informed decision when selecting a cricket bat, we go the extra mile by providing detailed video demonstrations. Our experts showcase the features and specifications of each bat, allowing you to assess its quality and performance. Additionally, we conduct a ping test in the video, enabling you to hear the bat's sound and judge its power and sweet spot.

Once you have chosen the cricket bat that suits your requirements, we assist you in calculating the shipping charges. We collaborate with renowned international shipping providers such as DHL to offer reliable and efficient delivery services. The shipping cost may vary depending on the destination and the weight of the package. Generally, a single cricket bat delivery starts from 7000 to 10,000 PKR.

We understand the importance of a smooth and hassle-free shipping experience. Our team ensures that your order is packed securely and shipped promptly, so you can receive your cricket bat in pristine condition and start playing with confidence.

Please note that customs duties, taxes, and other import charges may apply depending on your country's regulations. We recommend checking with your local customs office or authorities to determine any additional costs associated with importing cricket equipment.

If you're passionate about cricket and looking for the best cricket bats, don't let geographical boundaries limit your options. Shop with us, and we'll make sure your cricket bat reaches you, no matter where you are in the world.

Click here for location

Yes, we offer wholesale options and opportunities for individuals or businesses interested in purchasing cricket bats in bulk or becoming stockists. We welcome inquiries from those who want to establish a partnership with us and join our network of trusted resellers.

If you are interested in buying cricket bats in wholesale quantities or becoming a stockist, please reach out to our dedicated wholesale team. They will be happy to discuss your specific requirements, provide you with the necessary information, and guide you through the process of becoming a valued partner.

As a stockist or wholesale customer, you can benefit from competitive pricing, exclusive discounts, and access to a wide range of our high-quality cricket bats. Our team will work closely with you to ensure a smooth ordering and delivery process, catering to your unique needs and preferences.

To explore wholesale opportunities or inquire about becoming a stockist, please contact our wholesale team through the provided contact information on our website. We look forward to establishing a mutually beneficial business relationship and helping you meet the demands of your customers with our exceptional cricket bats.

Please note that minimum order quantities may apply for wholesale purchases, and terms and conditions will be discussed in detail during the wholesale inquiry process.